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Quality Services Overview

Quality Management System Implementation

Not yet ISO 9001 certified and risking missing new business from customers who will only deal with registered suppliers? Need to update your current systems to meet the latest standards or risk losing certification? Looking for an ISO 9001 checklist?

Utilising our experience in quality system design and implementation, we can help you ready your processes and take them through to successful certification with recognised accredited bodies from Quality Assurance Policy drafting, to 3rd Party audit support, or update your existing systems to meet the latest ISO 9001:2015 requirements.

Customers Management Systems Requirements

Need to upgrade to ISO/TS 16949?

With experience in systems implementation to meet the needs of some of the most stringent customer’s requirements including OEM automotive, we can carry out a full gap analysis and work with you to implement the necessary improvements.

Quality Management System Maintenance

Internal system audits slipping while you fight the fires?

If you no longer have a clear vision of how well your processes are performing, costly concerns may be going undetected and opportunities to improve being missed. Maintaining business systems in resource challenged organisations can also sap valuable time from key staff, detracting from vital strategic planning and execution.

We understand that it is often difficult to justify additional full time specialist support to take on extra workload. We can however, provide a tailored level of professional support, to meet the exact needs of your business, today.

With many year’s experience in the maintenance of business management systems, we can offer support with:

  • Regular internal audit scheduling and execution in line with ISO 9001 requirements,
  • Identification and follow up of corrective actions,
  • Data collection and analysis for Management Review and
  • Follow on system updates to further improve the effectiveness of your processes.

On-site Process and Product Quality support

Need additional quality support from an experienced professional, but specialist contractor and consultant rates are prohibitive?

From interim containment organisation, to in depth root cause analysis and permanent corrective action implementation. We have years of experience in quality improvements and troubleshooting, many in Lean, first tier automotive, in a range of processes.

Busy with the day to day running of the business, with little time for data gathering and analysis to target the right improvements and make strategic decisions?

We can help you to monitor Key Performance Indicators and make your metrics visual. From KPI identification, raw data collection and analysis, to reporting and recommendations.

Supplier Development

Potential new sub contractor needs to be assessed? Require assistance with existing suppliers?

Extensive experience in a range of processes and working with suppliers in the UK, Europe and Asia, means we can assist. From initial assessments, to development of existing suppliers for further performance improvements.

We understand, that good relationships with your process partners are essential and can be not only sensitive, but also fragile. When we work with you on a retained basis, we understand that we represent you. Professionalism is our watchword and confidentiality agreements come as standard.

Assignments and Bespoke Projects

A key project not yet launched or delayed because you don’t have the spare QA Engineer resources to execute? New Product Introduction APQP / PPAP project management gap?

Our experience with new process and new product introduction, means we have the skills and expertise to deliver results whilst enabling you to avoid diverting valuable resources from other key tasks. From DFMEA and PFMEA facilitation, to Control Plan development through to PSW submission. We can provide the skills you need, when you need them.

Product and Process Improvements

Customer PPM quality target gap? In-house Right First Time improvements needed?

Improvement projects are an essential part of all successful, Lean businesses, but small, as well as transformational Kaizen improvements can add strain to already stretched resources. It often therefore makes good business sense to use professional external help to fill the gap. We are hands on, with expertise in a range of Quality tools and techniques and a proven track record of results in successful product and process improvements.

We can of course also continue to work with you on a retained basis on completion of the project to help you to maintain the gains. Please use our contacts page to discuss your exact requirements and how we can help you to fulfil them.

Further Information

Please see go to our services page for more details, or use our contact page to request further information.

 

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